1. Acceptance and permitted use
By accessing this website, you agree to use it lawfully and in accordance with these Terms of Use. If you do not agree, please discontinue use of the website.
2. Informational content only
Website content provides general information about Mind Wellness and psychiatric services. It is not medical advice, diagnosis, treatment, or a substitute for evaluation by a qualified healthcare professional. Do not make or change treatment decisions based solely on this website.
3. No provider-patient relationship
Browsing the website, sending an email, leaving a message, or requesting an appointment does not create a provider-patient relationship. A treatment relationship begins only after Mind Wellness accepts you for care and required clinical and consent processes are completed.
4. Emergencies and crisis care
This website and Mind Wellness are not emergency or crisis services.
If you may harm yourself or someone else, have a medical or psychiatric emergency, or need immediate assistance, call 911 or go to the nearest emergency department. In the United States, you may also call or text 988. Email, voicemail, and appointment requests are not continuously monitored.
5. Eligibility and location
Mind Wellness serves adults age 18 and older who are physically located in California at the time of each telehealth appointment. Website availability does not mean services are appropriate or legally available to every visitor.
6. Clinical services and prescriptions
An appointment does not guarantee a diagnosis, prescription, specific medication, or particular outcome. Treatment recommendations are based on clinical judgment, safety, applicable law, and the information available during evaluation. Mind Wellness does not control medication inventory, insurance coverage, pharmacy decisions, or third-party service availability.
7. Scheduling, payment, and practice policies
Appointment scheduling and patient information are handled through SimplePractice or another designated secure platform. Current fees are presented before booking. Intake documents and practice policies, including cancellation, payment, telehealth, communication, and medication policies, may contain additional terms and control clinical and financial matters if they differ from these website terms.
8. External services
This website may link to SimplePractice, crisis resources, government sites, pharmacies, or other third parties. Mind Wellness does not control and is not responsible for the availability, security, accuracy, or practices of external services.
9. Intellectual property and prohibited conduct
Website text, branding, graphics, photographs, and design are owned by Mind Wellness or used with permission. You may view the site for personal, noncommercial purposes. You may not interfere with site operation, attempt unauthorized access, introduce malicious code, scrape the site at unreasonable volume, impersonate another person, or use content unlawfully.
10. Disclaimers and limitation
The website is provided on an “as available” basis. To the fullest extent permitted by law, Mind Wellness disclaims warranties regarding uninterrupted availability and the completeness or accuracy of general website content. Nothing in these terms limits rights or remedies that cannot legally be waived.
11. Privacy
Website information is handled as described in our Privacy Policy. Protected health information is addressed in our Notice of Privacy Practices.
12. Governing law and changes
These website terms are governed by California law, without regard to conflict-of-law principles. We may update them as services or legal requirements change. The current version will be posted with a revised date. Any dispute provisions contained in a separately signed patient agreement remain governed by that agreement.
13. Contact
Administrative questions may be directed to support@mwnv.org or (424) 445-8229. Do not use these channels for emergencies.