1. Scope
Mind Wellness provides online psychiatric evaluations and medication-management services to adults physically located in California. This policy describes information collected when you browse this website, follow a link to request an appointment, or contact us by email or telephone.
The secure SimplePractice patient and scheduling platform has its own privacy and security practices. Information submitted within that platform is not collected directly through this public website.
2. Information we collect
Information you choose to provide
If you email or call us, we may receive your name, contact information, and the contents of your communication. Please do not send sensitive medical information through ordinary email. Existing patients should use the secure communication method provided by the practice when available.
Information collected automatically
When you visit the website, hosting and analytics systems may process technical information such as the page viewed, referral source, general geographic region, browser, device type, operating system, date and time, and security or performance logs.
3. Analytics and cookies
We use Vercel Web Analytics to understand website traffic and performance. Vercel reports anonymized information such as visits, page views, referrers, general location, browser, device, and operating system. Vercel Web Analytics does not use cookies and does not track a visitor across different days or websites.
Mind Wellness does not use advertising pixels or marketing cookies on this website. Essential infrastructure may still use limited storage or process technical information necessary to deliver, protect, and maintain the site.
4. How information is used
We may use website and contact information to:
- operate, secure, troubleshoot, and improve the website;
- understand which pages and referral sources are most useful;
- respond to administrative questions and appointment inquiries;
- prevent misuse, fraud, or security incidents; and
- comply with applicable legal and professional obligations.
5. Service providers and external links
We use service providers that support website hosting, privacy-focused analytics, and secure scheduling. These may include Vercel and SimplePractice. Website fonts are delivered directly from our own website rather than requested from a third-party font service. We may also link to government or crisis-support resources. Once you leave this website, the destination service’s own privacy policy applies.
6. Disclosure and sale of information
We do not sell personal information and do not use website information for targeted advertising. Information may be disclosed to service providers supporting website operations, when required by law, or when reasonably necessary to protect rights, safety, and security.
7. Retention and security
We retain nonclinical website and communication information only as reasonably necessary for the purposes described above, applicable recordkeeping requirements, and security. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.
8. California privacy choices
California residents may have rights concerning certain personal information, subject to legal exceptions and applicability thresholds. These can include rights to know, correct, or request deletion of certain information and to receive information about disclosures. Protected health information governed by HIPAA is addressed separately in our Notice of Privacy Practices.
9. Children
This website and Mind Wellness services are intended for adults age 18 and older. We do not knowingly collect personal information from children through the public website.
10. Changes and contact
We may revise this policy as technology, services, or legal requirements change. The current version will be posted here with an updated date.
Questions or privacy requests may be directed to support@mwnv.org or (424) 445-8229.